Support

We're happy to help. Most questions are answered below.

Get early access

Nook is coming soon to Android. To be one of the first groups to try it, email [email protected] with the subject "Early access". Tell us your name, what kind of group it is (team, club or family) and about how many people. We will invite you when testing starts.

Contact us

Email: [email protected]
Please tell us your phone model and what you saw. A screenshot helps. We reply within [2] working days.

Common questions

I can't send a task to someone.

They may be on leave, sick or off today. Try again when they are back, or send it to someone else.

Nook AI says it can't reach the assistant.

Check your connection and try again in a moment. If it keeps happening, tell your admin or write to us.

I forgot my passcode.

Ask your group admin to help you reset your sign-in, or contact us.

I'm not getting notifications.

On your phone open Settings, Apps, Nook, Notifications and make sure they are on. Also check Do Not Disturb.

How do I cancel Plus?

Open the Google Play Store, then Menu, Payments and subscriptions, Subscriptions, and choose Nook. Your group keeps Plus until the end of the paid period, then returns to Free. Nothing is deleted.

How do I delete my account?

See Delete your account.